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ORDERS

We close for holidays from August 11 to 19.

All orders made from August 1 that are personalized jewelry and / or any product that does not have stock, we will begin to process it and produce it from August 27.

The rest of orders of jewelry in stock will be processed in 1-3 working days, as usual.

The store schedule in august is from Monday to Friday from 10 am to 2 pm and from 5 pm to 8:30 pm

We work from Monday to Friday from 10am to 2hpm and 16,30pm to 8.30pm, and on Saturday from 10am to 2pm and from 5pm to 8:30pm. If you have any doubts or questions you can email us at tass@tassjoies.com.

Your ordering will be processed within 1- 3 business days, provided that the product is in stock.

If you need a custom-made ring, delivery times will vary depending on the design. Please, contact with us and we will confirm you the procuction’s time.

The price of the rings may be different depending on the sizes.

All prices include a 21% VAT. any other customs derived expenses will be the buyer's responsibility.

 The purchase system is subject to the current legislation in Spain, therefore the sales operations will be understood to be accomplished at the address of Tass Joies SCP C / Sants 37 Barcelona CP 08014, Spain.

 

PAYMENT

We accept the following payment methods:

- Debit or credit card, through the virtual platform of Banco Sabadell Atlántico. Visa / Visa Electron and Mastercard / Maestro are accepted. Your purchase will be safe as the data is transmitted in SSL-encrypted protocol or by SET transactions (Secure Electronic Transactions).

- PayPal.

The purchase will be considered effective as soon as the bank confirms that the payment is charged to the card. 

SHIPPING

If you need a express shipment, please, contact with us

Tass Joies is not responsible for the additional costs of customs and tariffs, or delays in the delivery of orders, for reasons beyond the control of the company or for data of the recipient, incomplete or erroneous.

 

If you have to make  a change in the delivery address once the order is made, you should notify it as soon as possible. If the package has  been shipped, the change of address will have an additional cost equivalent to the cost of the shipment.

We don’t make shipment  to PO Boxes.

If you receive the package with the defective packaging, you must include it on the delivery note (in the case of Nacex) or reject it, and contact us.

For all purchases over € 100, shipping is free (insular shipments, Ceuta, Melilla and other international destinations are excluded from this promotion)

 

The shipment prices are:

EUROPEAN UNION, UNITED STATES, CENTRAL AND SOUTH AMERICA

 

European orders are shipped via Registered Letter by Correos (the official Spanish Post). 

The price of the Standard Registered Letter is 9.15€ (check delivery times here)

The price of the Express Registered Letter is 11.60€ (check delivery times here)

Other international orders are shipped via Standard Registered Letter with a cost of 13€. The delivery times will depend on the destination (for more information check the Correos website)

Tass Joies is not responsible for any additional costs (custom duties) or delays in the delivery of the orders that are not related to its activity or that is made by a mistake in the recipient personal details.

 If you need an express delivery, please contact us to check the conditions!

COLLECT IT IN THE STORE

Now you can make your purchase comfortably from your house and collect it in our shop located in C/Sants 99 -Barcelona- without any additional cost.

To pick up your order you will have to show the confirmation email you receive when you make your order and to provide all your personal data.

Collection times:

FROM MONDAY TO FRIDAY: from 10am to 2pm and from 4:30 to 8:30pm

SATURDAY: from 10am to 2pm and from 5 to 8:30pm

 

During the month of August we have a special schedule, please, contact us.

Our shop is located near Sants Station.

Important: if you choose the delivery option "Collect it in the store"(free service) and afterwards you communicate us that you want to receive the order in your home, you will have to pay for the delivery taxes provided that it is in the Iberian Peninsula, you will have to pay for the shipping here. For shipments to Balearic Islands, Canary Islands and other destinations outside the Iberian Peninsula, please contact us!

 

During the month of August we have a special schedule, please, contact us.

Important: if you make a purchase with the option "Collection in Tass Joies C / Sants 99 Barcelona" (service at no additional cost) and later you tell us that you want to receive it at your home, you must previously pay the cost of shipping by bank transfer.