All our jewels are made using artisanal methods, and we guarantee the maximum accuracy in the manufacturing and finishing process. However, if you notice any manufacturing fault or damage in the piece, please inform us at email@example.com.
To certify the authenticity of the jewels and metals, all our pieces are stamped with our name, the manufacturer's number and the stamp that the JEWERLY OF Catalunya Guild (JORGC) places, corroborating that the jewel is of gold or silver of the first law and that come from secure sources in the European Union
All the gems we choose are natural and of the highest quality.
We only use black diamonds and genuine diamonds (GVS and SI quality), which come from legitimate sources in accordance with UN resolutions
If upon receipt of your order you see a manufacturing defect or damage to the part, please let us know quickly at firstname.lastname@example.org
Warranty does not apply to inadequate manipulation, misuse or wear and tear of the piece due to the passage of time or its continued use.
CARE OF JEWELS
We offer you some small tips of use that will prolong the good condition of your jewelry:
Factors such as the pH of the skin, body fat and environmental humidity, among others, can oxidize all metals.
Cleaning is very simple if you have good maintenance.
For this you can use water with baking soda or an eraser for jewelry with a matte finish.
All finishes are degraded with use, rubbing and the passage of time.Be especially careful with rusted, rhodium and gold rings and bracelets, because their continus use spoils iy easily.
It will depend on these factors and the use that you give the jewel the duration of the same, to show it in perfect condition as long as possible.
If you need to restore your pieces, we offer you a service for it. Contact us at email@example.com and we will explain how we carry out this process.
We choose precious and semiprecious stones for their beauty and color. Any grain, roughness or imperfection is natural and this adds beauty to your jewel, making it unique.
If your jewelry has stones or pearls, our recommendation is that you use your cosmetics and perfumes before putting it on, since the color and shine of natural stones can be altered by the chemical products and thus the stones will be preserved in perfect condition.